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Frequently asked questions
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Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
About Us : Innovation, Quality, and California Craftsmanship ...
Title: Innovation, Quality, and California Craftsmanship.
Established in 2019 in Southern California, HILADUO is dedicated to the professional design and manufacturing of premium motorized roller shades. We believe that quality and service are not just promises—they are the foundation of our brand.
Innovation at Our Core We don’t just assemble shades; we innovate. HILADUO holds multiple US invention patents, reflecting our commitment to developing next-generation shading solutions that are smarter, stronger, and more reliable.
Proudly Crafted in the USA We take pride in our local operations. From the precise cutting of our fabrics to the machining of aluminum frames, final assembly, and rigorous adjustment testing—100% of these processes are completed right here in the USA.
Unmatched Quality & Warranty We source our fabrics locally for immediate availability and stand behind them with a 10-Year Quality Warranty. Our high-performance motors are backed by a 3-Year Warranty.
Our Mission We are continuously striving to perfect our supply chain, with the ultimate goal of having every single component and material produced domestically in the USA. At HILADUO, we are building the future of American-made shading.